GSM Networks

About Jazz eSIM & its Usage Guide

It’s everything you need to know about Jazz eSIM usage, faqs, security risks, registering & activation process, and reviews.

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Jazz launched Pakistan’s first eSim i-e a digital SIM which requires no multiple physical SIMS to buy or replace. All digital numbers or eSIM numbers can be verified digitally without going to franchise or having physical SIMs.

It is fast, flexible for multiple numbers, and can be changed even without hassle. The top benefits of Jazz eSIM are:-

  1. You can verify your new SIMs online or digitally on internet. There is no need to approach Jazz centers physically after the first purchase.
  2. You can have multiple Jazz numbers on one eSIM. There is no need to buy and tackle multiple SIMs in your mobile phone. You can add new numbers right from your phone settings.
  3. Normally, all dual SIM phones will become compatible to this eSIM including iPhone XS, XR, and XS max.

How to Buy Jazz eSIM

  1. To buy or register Jazz eSIM, you need to visit any nearest Jazz business center. You should have an existing Jazz number or buy a new phone if you’re not a Jazz network user.
  2. The Jazz business center team will process your request immediately and you get the new eSIM registered on your given Jazz number.
  3. Once registration is completed, you’ll receive a QR verification code on a Jazz voucher.
  4. Scan your voucher code in your eSIM compatible phone. Scan options are available usually in mobile settings options.

How to activate Jazz eSIM after registeration

Once your Jazz eSIM is successfully registered and QR code is scanned, open mobile ‘Settings’ and tap on ‘Cellular’ or something Cellular Networks. Select ‘Add cellular network plan’ which will trigger your mobile camera to launch automatically. Scan that QR code that was given to you by Jazz business center upon registration. That’s all. Your Jazz eSIM will receive activation status within 5 minutes of scanning.


What are terms and conditions of registering Jazz eSIM on your number?

Following requirements are imposed to all customers including individuals and business ones to register or use Jazz eSIM:-

  1. You must have an existing phone number on which new eSim could be registered.
  2. Bio metric verification is required for once upon eSIM registeration.
  3. If you plan to change your mobile phone which you previously used to activate eSIM then, you’ll need a new QR code by Jazz Business Center to activate eSIM on your new mobile phone.

Which handsets or mobile phones support Jazz eSIM?

Currently not all mobile phones support eSIM functionality but, here are the smartphones which are supported yet:-

  • iPhone: XS / XR / XS max
  • Google: Pixel 3 / XL
  • OS: iOS 12.1 & Above
  • Apple watches and others are not supported yet.

Jazz eSIM Faqs

Can eSIM be used on unlocked phones?

Yes, it can be used on unlocked phones including iPhone.

Can multiple eSim be registered and activated?

Yes, you can have multiple eSIMs but only one can have active status or can be active currently.

Can existing tariffs and plans be shifted to new eSIM?

Yes, all existing package plans will remain active on your eSIM just as on your previous physical SIM number.

Can eSIM be used while roaming?

Yes, eSIM will remain active while roaming.

Can existing SIM be replaced with eSIM?

Yes, you can replace it or have a new eSIM. It totally depends what you like to do with it. Just visit any closest business center of Jazz and replace or buy a new eSIM.

What will happen to existing physical SIM after registering eSIM on same number?

It will be deactivated and you will have to use eSIM while having the same number as your main number. You can remove that physical SIM from your smartphone as you may like to use another one on that slot.

What happens to eSIM upon Factory reset?

All activation settings for eSIM will be removed. You will need to revisit Jazz business center to reactivate the eSIM with same process.

Can I shift back to physical SIM from eSIM?

Yes, visit the business center and request them to roll back your SIM settings, plans, and any other connected links from your eSIM to normal physical SIM. Standard charges of SIM change or replace will apply.

Can I use multiple WhatsApp or other social apps accounts with multiple numbers via eSIM?

Yes, you can verify as much number of accounts as much numbers you have with eSIM. But keep in mind that, only one instance of WhatsApp can be run on your phone at a time.


What are security risks involved with Jazz eSIM?

Anything digital is open to security risks and when it comes to eSIMs then, anyone who have your eSIM QR code can have all you eSIM numbers data easily. Hackers can scan it on their phones and will have all of your credentials, social verified accounts on eSIM numbers, and just everything on your numbers.

Another risk involved with eSIM is that anyone who has an access to mobile phone can alter its settings. Normally, people give access to unknown applications installed via playstore. Those applications including known ones can access all your eSIM numbers.

Apps that are used for app tricks and shortcuts which require phone reset or root may intentionally or unintentionally delete eSIM setting which will require reactivation.


Share your experience of eSIM or similar experience that may help others. Discuss bugs, loopholes, and security risks which may arise with eSIM usage. Also, share any offers available for eSIM users.

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