Mobile Wallets

How to Change JazzCash Account Number

If you’re looking to change your Jazzcash account number, follow the easy steps listed in this guide.

Published

2 months ago

March 30, 2020

Jazzcash mobile wallet is widely used in Pakistan to send, receive, and use money online. When you register an account with Jazzcash, it gets registered on your Jazz mobile number.

In real there is no way to actually change or update your Jazzcash account number, instead you can close the first account and open a new one. If you’re looking to change your Jazzcash account number, follow these steps:-

Firstly, to change Jazzcash account number, you need to ensure that your account balance is ZERO. It means that withdraw all of your amount somehow, making the balance empty.

Once your balance is Zero, you are ready to change your Jazzcash account number.

Keep in mind that your Jazzcash account must be active before changing the number. It should not be a dormant account or an account which has not been used for 6 months.

Now call to 4444 or 021-111-124-444 Jazzcash helpline. Following the menu, you might be pressing 1, 0, and 1 then to direct call to Jazzcash operator.

Ask the customer care operator to close your first account. Upon successful closing of existing Jazzcash account, you can now register a new account and continue using services accordingly.

Ensure that before closing account, you have follow this checklist on Jazzcash account closing guide.

Mobile Wallets

How to reactivate my Jazzcash Account

Learn how to reactivate your Jazzcash account if was closed, suspended, or deactivated earlier.

Published

2 months ago

March 30, 2020

Aqsa J.

There could be multiple reasons of Jazzcash account deactivation or suspension. In order to reactivate your Jazzcash account, you’ve to ensure the following steps:-

Firstly clear your account status first:-

Your Jazzcash account could be suspended automatically due to inactivity for at least 6 months.
Your Jazzcash account was deactivated by Jazzcash due to any policy violation.
You intentionally closed your Jazzcash account previously.

If you don’t know what exactly happened to your Jazzcash account, you should now call 4444 from your Jazz number. Following the call, talk with the Jazzcash operator. Ask why exactly your account was closed.

Knowing account status is important as in some cases like policy violations, it is difficult to reopen your Jazzcash account.

Once the Jazzcash operator confirms that you’re eligible to reopen your Jazzcash account, you can ask him to reactivate it. Share the information requested by Jazzcash customer agent to reactivate it.

Once activated, you can continue using your Jazzcash account normally.

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Mobile Wallets

How to unsubscribe or Close Jazzcash Account

If you want to unsubscribe from Jazzcash account or close your Jazzcash account then, follow the steps given in this easy guide.

Published

2 months ago

March 30, 2020

Aqsa J.

You can unsubscribe from Jazzcash account if you no longer need it. There are many cases when you don’t want to continue with Jazzcash online wallet facilities.

To unsubscribe from Jazzcash account or to close Jazzcash account, make sure you follow these steps:-

Firstly download all of your Jazzcash account statements so that you don’t loose them later on.
Download or note down any important information that you want to save for later use.
Withdraw all of your remaining Jazzcash account balance and make it strictly ZERO.
Once you’re done with above steps, you should now make a call to 4444 or 021-111-124-444 Jazzcash helpline number.

Following through the automated call operator guidelines on call, press the right numbers to talk with Jazzcash customer care operator. Usually, its 101 to dial until you reach the operator.

Ask the Jazzcash customer care agent to close your account or unsubscribe your account. The agent will ensure that you account is active and currently the balance is ZERO. S/he may also ask some additional identity information to close your account.

Hence, your Jazzcash account shall be unsubscribed or closed successfully.